File Sharing

The file sharing feature on GoGovKH allows public officers to host their files and share it with members of the public. With the file sharing feature, you don’t have to upload your files to Dropbox, Google Drive or any external file hosting service and shorten these links on GoGovKH.

Only share files that are meant to be public.

How do I share files on GoGovKH?

When you’re creating a link, you will see three options (To a URL, To a File or From a .csv).

1. Click on the “To a File” option.

2. Upload your file by clicking the "Browse" button and selecting your file

3. Set a custom short link to your file & click on "Create"

Please note that for larger file sizes >10mb, it can take up to 20-30 seconds for your file to be scanned and successfully uploaded.

How do I replace my file?

To replace your file, simply select the link of the file, click on Replace file button and upload a new file. Note that the shortlink and the link to the file will remain the same after replacement.

Why did my file upload fail?

Only file sizes up to 20mb are allowed for upload.

In addition, only certain file types are accepted, and all files are scanned using an anti-virus tool to ensure no malicious content is uploaded. The supported file types are listed below here: - PDF files: ‘pdf’ - Microsoft applications files: ‘docx’, ‘pptx’, ‘xlsx’ - Image files: ‘bmp’, ‘gif’, ‘jpeg’, ‘jpg’, ‘png’, ‘tif’, ‘tiff’ - Video files: ‘avi’, ‘mpeg’, ‘mpg’ - OpenOffice files: 'ods' - Other file formats: ‘csv’, ‘rtf’, ‘txt’ -> Note: Older formats of Microsoft files (’doc’, ‘ppt’ & ‘xls’) are NOT accepted, please change the file type to the above accepted formats prior to uploading them. You can find out more about how to save files into different formats on Microsoft’s support page here. If your file upload has failed, it may be because your file format is within the list of accepted file extensions above, or because your file failing our security check due to possible malicious content. Please notify your security team or CIO if your file has been flagged as insecure on GoGovKH.